1. Introduction
Welcome to the e-commerce website of Ceylon Business Appliances (Pvt) Ltd, located at 193 Hill St, Dehiwala-Mount Lavinia. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use.
2. Conditions of Use
By accessing this website, you warrant that you are at least 18 years old and agree to use this website in compliance with all applicable laws and regulations.
3. User Accounts
Users are responsible for maintaining the confidentiality of their account information. Users are responsible for all activities that occur under their account. Ceylon Business Appliances (Pvt) Ltd reserves the right to suspend or terminate accounts at its discretion.
4. Product Descriptions
We strive to provide accurate and up-to-date product information, including descriptions, prices, and availability. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions on this website.
5. Shipping Time Frames and Terms
We aim to process and ship orders within 7 business days after order confirmation.
Shipping timeframes and fees vary based on the shipping method selected during the checkout process.
Any shipping delays due to unforeseen circumstances will be communicated to the customer.
6. Return Processing
Eligibility: Customers may request returns within 4 days of receiving the product.
Refund Process: All returns are subject to approval and compliance with our Return Policy.
Refund Timeframe: Refunds will be processed within 7 days after receiving and inspecting the returned item
Exceptions: Situations where refunds may not be granted or may be partial.
Contact Information: 0117845300
7. Payment Terms and Special Fees
Payment for products and services can be made through Internet Payment Gateway using Credit/Debit cards.
Special fees such as taxes, customs duties, or other applicable charges are the responsibility of the customer.
8. Cancellation Policies
Orders can be canceled within 4 days after placement, subject to our cancellation policy.
After the specified cancellation period, orders cannot be canceled.
9. Liabilities
We are not liable for any damages, losses, or expenses (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms) resulting from the use of our website or products.
10. Intellectual Property
All content, trademarks, logos, and intellectual property on this website are the property of Ceylon Business Appliances (Pvt) Ltd.
11. Privacy Disclaimers
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
12. Terms of Use for Your Website
If you wish to link to our website or use any content, please contact us for permission.